Last Updated: 2025-02-2024
This Privacy Policy describes how Earth Girl LLC ("we," "us," or "our") collects, uses, and shares personal information of users of our website EarthGirlGoods.com (the "Site") and customers who purchase products through our WooCommerce store.
1. Information We Collect
We collect different types of information from and about you, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address,1 phone number, shipping and billing addresses, payment information (processed by our payment gateway), and account username and password.
- Order Information: When you place an order through our WooCommerce store, we collect information about the products you purchase, order date and time, and any special instructions.
- Account Information: If you create an account on our Site, we collect information related to your account profile, order history, and preferences.
- Browsing Information: We may automatically collect certain information about your device and browsing activity when you visit our2 Site, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits.3 We may use cookies, web beacons, and other tracking technologies to collect this information.4
- Communication Information: When you contact us via email, contact forms, or other communication methods, we may collect the information you provide in your communications.
2. How We Use Your Information
We may use your personal information for various purposes, including to:
- Process and Fulfill Orders: To process your purchases, manage your orders, arrange for shipping, handle returns and exchanges, and provide customer support related to your orders.
- Manage Your Account: To create and manage your user account, personalize your experience on our Site, and allow you to access your order history and account settings.
- Communicate with You: To respond to your inquiries, provide updates about your orders, and send you transactional emails. With your consent, we may also send you marketing communications about our products, promotions, and other news.
- Improve Our Site and Services: To analyze website usage, troubleshoot technical issues, personalize content, and improve the design and functionality of our Site and services.
- Prevent Fraud and Enhance Security: To detect and prevent fraudulent transactions, protect the security of our Site and customer data, and enforce our terms and conditions.
- Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or government requests.
3. Sharing Your Information
We may share your personal information with certain third parties in the following circumstances:
- Service Providers: We may share your5 information with third-party service providers who assist us in operating our business, such as payment processors, shipping carriers,6 email marketing providers, website hosting providers, and analytics services. These service providers are contractually obligated to protect your information7 and only use it for the purposes8 we specify.
- WooCommerce and Related Plugins: As our store is built on WooCommerce, some of your information is shared with WooCommerce and integrated plugins necessary for the functionality of the store (e.g., for order processing, shipping calculations). Please refer to WooCommerce's and the respective plugin providers' privacy policies for more information on how they handle your data.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as9 a court order or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale10 of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you if your personal information becomes subject to a different privacy policy as a result of such a transaction.
- With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
4. Your Rights and Choices
You have certain rights regarding your personal information, including:
- Access and Correction: You11 may have the right to access12 and update the personal information we hold about you. You can often review and edit your account information directly through our Site.
- Deletion: You may have the right to request the deletion of your personal information, subject to certain exceptions (e.g., for order fulfillment or legal compliance).
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included13 in those emails or by contacting us directly.
- Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings.14 Please note that disabling certain cookies may affect the functionality15 of our Site.
To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before16 processing your request.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include17 SSL encryption and data encryption . However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention18
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including19 to process your orders, maintain your account, provide customer support, comply with legal obligations, and resolve disputes.
7. Children's Privacy
We do not knowingly collect personal information from children under age 18. If you believe we have inadvertently collected personal information from a child under the specified age, please contact us immediately, and we will take steps20 to delete the information.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible21 for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any22 website you visit.
9. International Data Transfers
We do not operate internationally.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post23 any revised Privacy Policy24 on our Site and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please25 contact us at:
Earth Girl LLC
earthgirlamber@gmail.com
1-509-720-8648